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Accessibility
There are, of course, legal requirements for you to be accessible to disabled people. However, many businesses forget about all the other potential customers that may need a little bit of extra help during their visit, for example older people and multi generation family groups who may be prevented from walking too far or those who may simply find it hard to turn the washbasin taps on and off.
| What | |
|---|---|
| When |
14/02/2008 09:30
14/02/2008 13:00
14/02/2008 from 09:30 to 13:00 |
| Where | Thistle Victoria ( to be renamed The Grosvenor from January 26), 101 Buckingham Palace Road, SW1 |
| Contact Email | jackie.sugden@live-tourism.co.uk |
| Contact Phone | 0800 077 8082 |
| Attendees | The sessions are designed for small and medium sized tourism and hospitality businesses. Delegates could be individual proprietors or general managers. |
| Add event to calendar |
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Outline of workshop
These free half day workshops will help you to understand:
- The principles of accessibility
- How you can attract new markets by increasing accessibility
- How to make the Disability Discrimination Act work for you
- How to make all your customers feel welcome throughout the whole visitor journey
Who should attend?
The sessions are designed for small and medium sized tourism and hospitality businesses. Delegates could be individual proprietors or general managers.
Booking
Please note that booking is essential and that there is a limit of two staff per premises for each workshop. To book:
Email: qualityLDA@live-tourism.co.uk or telephone 0800 077 8082
RECYCLING ADVICE FOR SMEs IN LONDON
