Crisis Management
London is a resilient city. In the last five years London’s tourism businesses have coped with security alerts, terrorism, health scares, war and the effects of foot and mouth, and on each occasion the city has bounced back. However our experience shows that those businesses with a simple contingency plan in place and an understanding of how to respond quickly when something happens can recover and even grow their business.
| What | |
|---|---|
| When |
11/03/2008 09:00
11/03/2008 13:00
11/03/2008 from 09:00 to 13:00 |
| Where | TBC |
| Contact Phone | 020 8301 8107 |
| Attendees | The sessions are designed for small and medium sized tourism and hospitality businesses. Those responsible for dealing with customers and making spending decisions will find it particularly useful. |
| Add event to calendar |
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Outline of workshop
These free half-day workshops will help you to:
- Prepare a contingency plan
- Handle staff and customers
- Keep the business going
- Get positive coverage from the press
- Market your way out of a down turn
There will be lots of opportunity to pick up valuable tips and hear how other businesses have coped.
Who should attend?
The sessions are designed for small and medium sized tourism and hospitality businesses. Those responsible for dealing with customers and making spending decisions will find it particularly useful.



