This statement is subject to amendment.

LESS takes your privacy seriously. Links to other websites are not covered by this policy.

LESS own the website and its contents.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is LESS.

INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

• Information that you provide by filling in forms on our site www.less-online.com (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence. Details of your visits to our site [including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise] and the resources that you access.

IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us:

• To estimate our audience size and usage pattern.
• To store information about your preferences, and so allow us to customise our site according to your individual interests.
• To speed up your searches.
• To recognise you when you return to our site.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

USES MADE OF THE INFORMATION

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.

YOUR RIGHTS

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us via the website.

Our site may, from time to time, contain links to and from the websites of our provider. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

LESS Members

LESS is provided by a collaborative partnership of organisations (see about us for details). When you register your organisation's details they will be on a database to which LESS provider organisations will have access. This is necessary to enable LESS to provide the agreed services and to allow authorisation of organisations registering to enable them to upload their information to LESS.

General Public

You may be asked for personal information if you want to take advantage of specific services that LESS offer. In each case we will only use the personal information you provide to enable us to deliver the services you have requested.LESS will not sell or rent your personal identifiable information, gathered as a result of filling out the site registration form, to anyone.

LESS will shall send personally identifiable information about you to other partner organisations, companies or people when:

• We have your consent to share the information
• A service you have requested is supplied by an approved LESS partner and we need to pass your information to them for that reason
• Where we are required by the operation of law to provide information to others

Disclaimer

The contents of this site are intended to be informative and interesting but by their very nature are general. You are strongly advised to seek independent advice on any problem you may have as we cannot accept responsibility for any loss arising from reliance on anything set out on the site, even errors or omissions.

Atkins can accept no responsibility for the information or for any opinions expressed as are contained in the pages prepared for us by third parties.

Atkins can accept no responsibility for information contained on linked sites and for any reliance that may be placed upon their contents.

LESS provides advice to companies in London, England; therefore the advice and guidance contained in this site is particularly relevant to businesses operating in England. No reliance should be placed on any of the content of this site by any business or individual, resident or operating, outside of England.

Copyright

The images contained on our website are the property of LESS, and should not be used without prior consent.

Material may be downloaded free of charge or printed without requiring specific permission. This is subject to the materials being reproduced accurately and not being used in a derogatory manner, in a misleading context or for commercial purposes.

London Environmental Support Services (LESS) is a new service that aims to raise businesses awareness of the financial benefits of resource efficiency and waste minimisation, encouraging them to access the wide range of environmental support services available in London. LESS is funded by the London Development Agency (LDA) with additional support from the Government’s Business Resource Efficiency and Waste (BREW) Programme, which is run through the Department for the Environment, Food and Rural Affairs (Defra). The Service is run on behalf of the LDA by Atkins Limited.